Terms of Service

1. Acceptance of Terms

By accessing or using ashevillere.com (the “Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you must not access or use the Site. These Terms apply to all visitors, users, and others who access or use the Site.

We reserve the right to update these Terms at any time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically.

2. Description of Service

AshevilleRE provides real estate market information, neighborhood guides, analytical tools (such as home value estimators and mortgage calculators), blog content, and an AI-powered chatbot (collectively, the “Services”). The Site is an informational resource — it is not a real estate brokerage, appraisal service, financial advisory firm, or legal practice.

All tools, calculators, reports, and data displayed on the Site are provided for informational and educational purposes only. They are not substitutes for professional advice from a licensed real estate agent, certified appraiser, mortgage lender, financial advisor, or attorney.

3. Not Financial or Real Estate Advice

The content on this Site — including blog posts, market analyses, neighborhood guides, calculator results, AI chatbot responses, and any other material — is provided for general informational and educational purposes only. Nothing on this Site constitutes:

• Real estate advice: We do not advise you on whether to buy, sell, or hold any property. Real estate decisions involve personal circumstances that we cannot evaluate.
• Financial advice: We are not financial advisors. Mortgage estimates, investment return projections, and STR revenue estimates are hypothetical illustrations, not guarantees of performance.
• Legal advice: We do not interpret laws, regulations, or ordinances. STR regulation summaries on this Site may be outdated or inaccurate — always verify with the City of Asheville or a qualified attorney.
• Tax advice: We do not provide tax guidance. Property tax estimates and STR tax implications vary by individual circumstance.
• Appraisal or valuation: Our Home Value Estimator produces estimates based on publicly available data and neighborhood comparables. These are not certified appraisals and should not be relied upon for lending, insurance, or legal purposes.

Before making any real estate, financial, or legal decision, you should consult with a qualified professional who understands your individual circumstances.

4. Tools & Calculators Disclaimer

The Site offers several interactive tools, including but not limited to:

• Home Value Estimator
• Mortgage Calculator
• Relocation Cost Checklist
• STR Revenue Estimator
• Neighborhood Comparison Tool

You acknowledge and agree that:

• All outputs from these tools are estimates only. Actual values, costs, rates, and returns will vary based on factors we cannot account for — including but not limited to: your credit score, down payment amount, local market conditions at the time of transaction, property-specific characteristics, renovation needs, and changes in regulations or tax law.
• You use these tools entirely at your own risk. We make no warranties about the accuracy, completeness, or reliability of any tool output.
• You should not make financial commitments or legal decisions based solely on these tools. Always obtain independent professional verification.
• Calculator inputs and outputs may be temporarily stored in your browser's LocalStorage for convenience. We do not collect or store calculator inputs on our servers.

5. Accuracy of Information

We strive to provide accurate and up-to-date information, but we make no representations or warranties about the completeness, accuracy, reliability, suitability, or availability of the information on the Site. Market data, pricing, regulations, and neighborhood statistics may change rapidly and without notice.

Specific sources of potential inaccuracy include:

• Market data: Median prices, days on market, appreciation rates, and inventory figures are sourced from public records and MLS data. These figures represent aggregated historical trends and may not reflect current market conditions or specific properties.
• Neighborhood boundaries and descriptions: Boundaries are approximate. Descriptions of neighborhood character, walkability, and schools are subjective assessments and should not be the sole basis for a purchasing decision.
• STR regulations: Short-term rental regulations in Asheville and Buncombe County are subject to change through city council and county commission actions. Always verify current rules with the City of Asheville Development Services Department.
• School data: School ratings and district boundaries are sourced from third-party providers and may be outdated or inaccurate. Contact the school district directly for the most current information.

If you identify an error on the Site, please let us know at chris@ashevillere.com.

6. Intellectual Property

All content on the Site — including text, graphics, logos, icons, images, data compilations, software, and the overall design and layout — is the property of AshevilleRE or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may view, download, and print pages from the Site for your own personal, non-commercial use only. You may not:

• Republish, reproduce, or redistribute content from this Site without our express written consent
• Sell, rent, or sublicense material from the Site
• Use the Site's content for any commercial purpose without our permission
• Systematically scrape, data-mine, or extract data from the Site using automated means
• Use the AshevilleRE name, logo, or branding without our permission

Market statistics, publicly available data points, and government-sourced information are not subject to our copyright claims. You remain free to use public data as permitted by law.

7. User Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site in any way that violates applicable federal, state, local, or international law
• Attempt to interfere with the proper working of the Site, including through denial-of-service attacks, excessive automated requests, or other abusive techniques
• Attempt to gain unauthorized access to any part of the Site, the server on which it is hosted, or any connected database
• Use the AI Chatbot to generate harmful, illegal, or abusive content
• Impersonate or attempt to impersonate AshevilleRE, its employees, or another user
• Introduce viruses, malware, or other harmful code

8. Third-Party Links & Affiliates

The Site contains links to third-party websites and services that are not owned or controlled by AshevilleRE. These include recommended tools, affiliate partners, educational resources, and external references.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. We provide these links for your convenience only — they do not imply endorsement. You access third-party sites at your own risk.

Some links on this Site are affiliate links, which means we may earn a commission if you make a purchase or sign up through those links. This comes at no additional cost to you. For full details, see our Affiliate Disclosure.

9. AI Chatbot Disclaimer

The Site includes an AI-powered chatbot feature. You acknowledge and agree that:

• The chatbot is powered by a large language model (LLM) that generates responses based on patterns in training data. It can and will produce inaccurate, incomplete, or misleading information.
• Chatbot responses do not constitute professional real estate, financial, legal, or tax advice — even if the response appears authoritative.
• You should independently verify any factual claim made by the chatbot — especially claims about market data, prices, regulations, or neighborhood characteristics — before relying on them.
• Chat messages are processed locally on our infrastructure and are not sent to external AI providers. However, we may log anonymized usage patterns for improvement purposes.
• We reserve the right to modify, limit, or discontinue the chatbot feature at any time without notice.

10. Limitation of Liability

This limitation of liability applies to, but is not limited to:

• Financial losses resulting from real estate decisions made based on Site content
• Losses from reliance on calculator estimates or chatbot responses
• Losses from inaccurate market data, regulatory information, or school data
• Damages resulting from third-party services linked from the Site
• Technical issues, downtime, data loss, or security breaches
• Errors, omissions, or inaccuracies in Site content

If you are dissatisfied with any portion of the Site or with these Terms, your sole and exclusive remedy is to discontinue use of the Site.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless AshevilleRE, its owners, operators, affiliates, and contributors from and against any claims, damages, costs, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or Services
• Your violation of these Terms
• Your violation of any third-party right, including intellectual property or privacy rights
• Any content you submit or transmit through the Site

12. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. All provisions of these Terms which by their nature should survive termination shall survive termination — including, without limitation, intellectual property provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Site shall be resolved exclusively in the state or federal courts located in Buncombe County, North Carolina.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will try to provide notice by updating the “Last updated” date and, in some cases, posting a notice on the Site. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use the Site after revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, please stop using the Site.

15. Contact

Questions about these Terms should be directed to:

• Email: chris@ashevillere.com
• Location: Asheville, North Carolina